Clearing Your Google Chrome Cache and Cookies
If you are ever having issues with a website, not loading, or sign-ons not functioning correctly one of the first things to try is clearing your cache and cookies.
1. On your computer, open Chrome.
2. At the top right, click the three vertical dots.
3. Click More tools and then Clear browsing data.
4. At the top, choose a time range. Then to delete everything select All time.
5. Check the boxes for "Cookies and other site data" and "Cached images and files." You can also clear your browsing history. Unselect everything else.
6. Click Clear data.